TrustsmartMicrosoft 365 & Cloud
Get more from Microsoft 365, set up the way it should be
Most businesses pay for more Microsoft 365 than they use, and secure far less than they should. Twenty years deploying and configuring Microsoft estates for regulated businesses, done properly the first time, documented so it isn't a black box.
20 years · 50+ practices supported · Rated 5.0 on Google
Rated 5.0 on Google by the businesses we support, twenty years of regulated-sector IT pedigree behind every M365 estate we configure.
What most Microsoft 365 tenants quietly look like
Microsoft 365 is one of the most consistently under-configured platforms a business runs. The defaults make it usable; they don't make it secure, tidy or cost-controlled. Here's the gap we see most often.
Defaults aren't secure settings
Out of the box, a Microsoft 365 tenant is a usable email and file system, not a secure one. Most don't realise the gap.
Paying for licences nobody's using
Microsoft licensing is unusually easy to over-buy. Leavers linger, plans get upgraded for one unused feature, and the monthly bill drifts upwards.
Migrations that broke things on the way in
A botched cloud move means missing email, broken permissions, drives lost into personal OneDrives, and a fortnight chasing fixes.
Files, sites and Teams sprawl
SharePoint and Teams left to grow organically become a mess, duplicate sites, files in three places, permissions nobody can explain.
Microsoft 365, configured for the business you actually run
The four gaps we close most often, secured, right-sized, migrated cleanly, and designed instead of left to grow. None of this is glamorous; all of it is the difference between a tenant that works and one that causes problems in the background.
Tenant set up the way it should be
MFA enforced, conditional access written to your risk profile, legacy auth shut off, sharing defaults set for a regulated business.
Licensing reviewed honestly
We map what you pay for against what your team actually uses. Leavers cleaned up, plans right-sized, unused add-ons removed.
Migrations that don't make a Monday morning ugly
Planned, tested moves to Microsoft 365, mailboxes, shared drives, calendars, distribution lists. Cutover rehearsed, run out of hours.
SharePoint and Teams designed, not left to grow
We design the information architecture deliberately, sites that map to the business, permissions that make sense, structure your team can keep tidy.
Want to see what this would look like in your tenant?
A short conversation, focused on your tenant, not a stock pitch.
The capabilities we bring to your tenant
Microsoft 365 is a broad platform. The capabilities below are the ones we work with most often across the businesses we support, and the ones we configure deliberately, not by leaving the defaults in place.
On Intune and Microsoft Copilot specifically, we name the capability and set the exact scope in conversation, rather than over-claiming the delivery on a page. If either matters to you, raise it early at discovery and we'll be specific about what we'd own and what we'd co-deliver.
Something not listed? Ask us. Microsoft 365 has more corners than a single page can cover.
Tenant migration
Email, files, calendars and apps, planned and tested
MFA & conditional access
Enforced properly, scoped to your risk profile
Identity & access
Entra ID set up the way it should be
SharePoint architecture
Sites and permissions designed, not just provisioned
Teams configuration
Channels, governance, external access controls
OneDrive policies
Sync, sharing and retention controlled
Exchange Online
Mail flow, anti-phishing, retention
Licensing review
Honest mapping of paid versus used
Intune device management
Endpoint management, scope confirmed at discovery
Microsoft Copilot
Rollout where it's a genuine fit, governed properly
Backup for M365
Third-party backup of mail, files and Teams
Security monitoring
Sign-in and tenant-level alerting that actually gets read
Security configuration, the bit most MSPs skip
Deploying Microsoft 365 is easy. Securing it properly is the work, and it's the work most providers don't do, because it isn't visible from the outside. The defaults make a tenant usable; they don't make it ready for the security expectations a regulated business is now held to.
The four areas below are where the gap is widest and the consequences worst. We don't tick boxes, we configure controls deliberately, document what we changed and why, and treat the security baseline as a living thing that needs reviewing as your business and Microsoft's platform evolve.
Default settings aren't secure settings. The whole point of having us do it is to close that gap, properly and documented.
Multi-factor authentication, enforced
MFA on everyone, not just admins, not just on the Outlook app, not just when you remember. We enforce it through policy, exempt the right service accounts deliberately, and remove the legacy authentication paths attackers actually use to slip around it.
Conditional access written to your risk
Conditional access policies aren't a checkbox, they're a small set of rules that say who can sign in from where, on what, and under what conditions. Done well, they cut off the vast majority of account-takeover attempts without your team noticing. We write them to your business, not to a template.
Sharing and external access, controlled
By default, SharePoint and OneDrive lean towards open sharing, useful for collaboration, dangerous for regulated data. We set the sharing defaults to match how your business actually works, lock down the routes that shouldn't be open, and audit the ones that are.
Sign-in monitoring that gets read
Alerts that sit in an inbox nobody opens are worse than no alerts at all. We configure sign-in risk monitoring and tenant-level alerts so the signals that matter, impossible-travel logins, mass downloads, new admin grants, actually reach someone who'll do something about them.
What working with us looks like
We sell a long-term relationship with a small, experienced team that gets to know your Microsoft estate and stays with it as it evolves.
1. Review
We get into the tenant and look at licensing, security, sharing and identity, then give you a plain-English report of what we'd change.
2. Plan
A clear plan scoped around your team and data, what we'd change, in what order, with what risk and downtime. Nothing moves until sign-off.
3. Deploy
Changes made carefully, out of hours where it matters, tested before going live, and documented so any future provider can see what was done.
4. Optimise
Microsoft 365 is a moving target, licensing and security baselines shift. We watch it, flag what matters and tune the estate as you evolve.
Curious if we'd be a fit?
A short conversation. We'll be honest about whether we're the right firm for you.
Rated 5.0 on Google by the businesses we support
Real reviews from real businesses. The track record stays current because the work does.
The questions IT managers actually ask
Microsoft 365 has more corners than a single page can cover. If yours isn't here, raise it directly.
Are you a Microsoft Partner?
We work with Microsoft 365 every day across the businesses we support, and the team holds the experience to deploy and secure it properly. We're careful not to claim formal partner status on this page until the badge is in our hand, the work we do isn't gated by it, and we'd rather be straight with you about what we hold than dress it up.
Will a migration disrupt our team?
It shouldn't, and we plan it so it doesn't. Mailboxes, files, calendars and shared drives all move on a planned cutover that's rehearsed before it's real. Where it's possible to run the move out of hours, we do. We aim to land migrations cleanly; if something does need attention, you reach a real person who already knows the project.
Can you actually make Microsoft 365 secure?
Yes, and the gap between a default tenant and a properly configured one is the whole point of having us do it. MFA enforced, conditional access written to your risk profile, legacy authentication shut off, sharing defaults set deliberately, sign-in monitoring that someone actually reads. We document what we changed and why, so it isn't a black box, and we won't claim Microsoft Partner status we don't yet hold.
Could we be spending less on Microsoft licensing?
Often, yes, and we'll be honest about it. The most common finds are leavers who weren't removed, plans upgraded for a single feature nobody uses, and add-ons that were sold in but never adopted. We'd rather find you a saving than dress up an upgrade; the relationship is worth more than a margin on a SKU you don't need. At minimum, you'll end up with much more clarity on what you pay for.
Do you handle Intune for device management?
We work with Intune as part of the Microsoft 365 estate, enrolling devices, applying baseline policies, separating work from personal where the business needs it. The exact shape of what we deliver end-to-end versus what we co-deliver with your team is something we agree at discovery, not on a marketing page. If device management matters to you, raise it early and we'll be specific about scope.
Can you roll out Microsoft Copilot?
We can help where Copilot is a genuine fit, and we'll say so honestly if it isn't yet. The hard part isn't turning Copilot on; it's making sure the data it reaches into is governed properly first. We treat Copilot as a security and information-architecture conversation as much as a licensing one, and we won't roll it out into a tenant that isn't ready for it.
What happens to our existing SharePoint mess?
We start by understanding it, what's actually used, what's abandoned, what's duplicated, who needs to see what. Then we redesign the information architecture deliberately and move content into it in a planned way, not a big-bang migration. The goal is an estate that's still sensible in two years' time, which usually means doing less than you think but doing it properly.
Can we leave if it isn't working out?
Yes, you're not locked in. We'll hand over cleanly to whoever you move to, including the admin documentation of every configuration choice we made. We'd rather lose a client gracefully than keep one who isn't happy. That's how relationships in regulated work actually last.
Let's talk
Let's get your Microsoft estate set up properly
Twenty years and 50+ practices supported. A real person to call when something can't wait, and a Microsoft estate that's secured, right-sized and documented, not just deployed. If yours doesn't feel like that, we should have a conversation.
Or call us directly on 01784 776472