Cybersecurity
Cybersecurity, properly handled, controls you can evidence
Twenty years of regulated-sector IT discipline behind every control. We help you configure, monitor and evidence the cybersecurity that CQC, IG, GDPR and your clients now expect, calmly and without the jargon.
20 years · 50+ regulated practices supported · Rated 5.0 on Google
Rated 5.0 on Google by the businesses we support, twenty years of regulated-sector IT pedigree behind every control we configure.
What regulated SMEs are actually wrestling with
Cybersecurity isn't an abstract risk anymore. It's a set of questions your clients, your insurers and your regulators now ask in writing, and increasingly want evidence for.
The bar keeps rising, and nobody's lowering it
Clients, insurers and regulators all ask the same question, how do you know your business is secure? Last year's setup rarely clears it.
Compliance now expects proof, not promises
CQC, IG, DSPT, GDPR and FCA-aligned controls all share one rule, you have to show the controls work, not just say they're in place.
Most incidents start with a person, not a system
Phishing, fake invoices, account takeover, the technical defences matter, but the front line is your team. Annual training doesn't move it.
When something does get through, calm matters more than speed
Incidents don't wait for office hours. Businesses come through well when backups are tested, access is scoped and the phone gets answered.
Protect, monitor, evidence and train
Four pieces of work, each scoped to a regulated SME's reality. No security theatre, no product-catalogue upsell, just the controls and the disciplines that actually move you from exposed to defensible.
Controls configured to evidence, not to tick a box
MFA, conditional access, endpoint protection, encryption, patching and backup, configured so the evidence is on file when an auditor asks.
Quiet monitoring, calm response
We watch sign-in anomalies, endpoint alerts, backup health and mailbox forwarding rules, and act on what we see before it becomes a story.
Staff awareness that actually sticks
Practical, jargon-free awareness work so your team can spot the phishing email, the fake invoice, the supplier mailbox that's been compromised.
Backups, recovery and incident-handling that hold up
Protected, tested backups, verified to restore, not just configured, so ransomware is a bad afternoon, not an existential one.
Want a straight read on where you stand?
A short conversation, an honest read on where you stand.
How we work with you on cybersecurity
We work alongside you to assess, prioritise, implement and maintain the controls that match the standards you're actually held to, and we keep the evidence on file so the next audit is the quietest one yet. The work, not a product or a tier brochure.
1. Assess
We walk through your security posture against the standards you're actually held to, what's in place, what's exposed, what an auditor would ask first.
2. Prioritise
A plain-English plan: what matters most, in what order, and why, a costed, sequenced roadmap rather than a quote for everything at once.
3. Implement
Controls, training and monitoring put in place across tenant, endpoints, mailboxes and backup, configured properly first time, rolled out without ambushing your team.
4. Maintain & evidence
Ongoing monitoring, regular reviews, and the records you need when CQC, your IG lead, your insurer or your biggest client asks for them.
Curious if we'd be a fit?
A short conversation. We'll be honest about whether we're the right firm for the security work you need.
Compliance frameworks we work with
Cybersecurity work is most useful when it's anchored to a standard. The frameworks below are the ones that shape how we configure your IT and what evidence we keep, so compliance becomes a quiet by-product of the work, not a quarterly fire-drill.
We don't claim certifications we don't hold. The controls we configure are designed so the evidence is on file when an auditor, insurer or major client asks. When something needs an external assessor. Cyber Essentials being the clearest example, we'll tell you exactly which part we own and which part lives with the certifying body.
Cyber Essentials
Government-backed baseline, we help you configure the controls and prepare the evidence the assessment looks for.
CQC
Care Quality Commission data security & governance expectations for healthcare settings.
Information Governance / DSPT
NHS Data Security & Protection Toolkit submissions for organisations handling NHS data.
GDPR
Lawful basis, retention, breach handling and the technical controls that protect personal data.
FCA-aligned controls
Operational resilience, access control and data-handling expectations for financial-services-adjacent firms.
What working with us looks like
We'd rather walk you through where you stand, name the two or three things that would move the needle most, and do the work.
The relationship is calm by design. A small team that knows you, who already know your tenant, your kit and the standards you're held to. When something does need a real response, you reach someone who's been close to your setup all along, not a triage queue.
Calm, not theatrical
Monitoring that catches the early signals, and a real engineer who already knows your setup when something needs a response.
Evidence-first
Controls configured so the records, patching, access, backup, training, are on file before anyone asks. Audits stop being a panic.
A real person, not a portal
Phone, email or WhatsApp, whichever your team already uses. A real person who knows your setup, not a ticket queue. For incidents, we move to a call and a hands-on response.
Rated 5.0 on Google by the businesses we support
Real reviews from real practices. The track record speaks; we'd rather keep adding to it than rehearse it.
The questions regulated buyers actually ask
The questions an audit prep or insurance form actually puts on you don't always look like the ones on this page. Bring yours to a short conversation.
Can you help us get Cyber Essentials?
Yes, we work with the Cyber Essentials framework day in, day out. We help you configure the controls the assessment looks for. MFA, patched devices, secure configuration, access control, malware protection, and prepare the evidence so the assessment itself is a quiet exercise. We won't claim to be the certification body; we'll be honest about which part is us and which part lives with the assessor.
Do you run a 24/7 security operations centre?
We don't claim to run a 24/7 SOC, because that's a specific operational commitment and we'd rather under-promise. What we do is configure the monitoring that matters and respond to what we see, with a real engineer who knows your setup. If your business genuinely needs a true 24/7 SOC, we'll tell you so and help you scope one properly.
How do you handle staff awareness training?
Practical, jargon-free, and repeated, because once-a-year training is forgotten by Tuesday. We focus on the phishing, invoice-fraud and account-takeover patterns that actually hit regulated SMEs, not generic compliance slides. The goal is that your team catches the email before your insurer catches the breach. Training cadence and depth are scoped to your business and the standards you're held to.
What happens if we actually get attacked?
You reach a real person who already knows your setup, and we work the incident, contain first, recover second, learn third. Protected, tested backups mean recovery is a bad afternoon rather than an existential one. We don't publish a hard incident-response SLA on this page because honest response depends on the incident; we'd rather show you in conversation what real response looks like than dress it up in a chart.
Can you help us evidence compliance for CQC, IG or our insurers?
Yes. The controls we configure are designed to evidence what CQC, IG, DSPT and GDPR actually look for, backups tested and logged, access controlled and reported, encryption in place, patching on a schedule, training records kept. When an auditor or insurer asks, the answer is already on file rather than something we have to scramble to produce.
We already have IT, can you just handle the security side?
Yes. We can take on cybersecurity as a discrete piece of work alongside your existing IT firm or in-house team, monitoring, training, audit prep, incident handling, while they continue with day-to-day support. We'll be straightforward with them and with you about who owns what, so nothing falls between the cracks.
Will this disrupt our team?
It shouldn't. We sequence changes so they land quietly, multi-factor authentication rolled out with proper communication, conditional access tuned so legitimate work isn't blocked, training scheduled around your week rather than dumped on it. The goal is that compliance becomes a quiet by-product of doing the work properly, not a fortnight of frustration. Your team should notice the security got better, not that the IT got harder.
How much does cybersecurity work cost?
It depends on what's already in place and what you're held to, a small practice already on Microsoft 365 with most foundations sound is a very different scope from a multi-site business starting from scratch. We'll give you a clear, costed plan after a short conversation and an honest assessment, not a price plucked from a brochure. No surprises, no scare-quotes, no upsell pressure.
Let's talk
Let's talk about your cybersecurity
Twenty years of regulated-sector IT discipline. 50+ practices supported. A real person to call when something can't wait, and the evidence on file when an auditor asks. If your security feels more like a posture than a position, we should have a conversation.
Or call us directly on 01784 776472
Trustsmart