Trustsmart"Akaash and the entire team at Trust Smart IT are incredibly supportive and helpful. They respond to any IT issues quickly and efficiently, which makes a real difference to our day-to-day operations."
Claire H. · Google review
Managed IT Support
Reliable IT, and a real person to call
We keep your systems running and answer when you need us, no queues, no run-around.
Cybersecurity
Cybersecurity, properly handled
The protection, monitoring and evidence regulated businesses need, looked after end to end.
Microsoft 365 & Cloud
Get more from Microsoft 365
Migrated, secured and set up properly, so your team works the way it should.
PMS Healthcare Solutions
Orthodontic PMS, perfected
DOITEVO, our practice-management system, trusted by orthodontic teams for over 25 years.
AI Advisory
Put AI to work, safely
Practical, governed AI for regulated SMEs, with security and compliance built in.
5.0 from 17 Google reviews
"Trustsmart IT has become the benchmark against all other IT service providers. Fast, efficient, responsive, competent and friendly, the excellent service gives us complete confidence."
Eloise J. · Google review
"Trustsmart IT offer amazing IT support. Akash, Ken and the rest of the team are highly skilled, always ready to offer support. Very professional, approachable and reliable."
Watford Orthodontics · Google review
"As a busy dental practice, having reliable technology is essential, and TrustSmart IT went above and beyond to ensure everything ran smoothly."
Corina T. · Google review
"Trust Smart have provided our IT support for a very long time and they are without doubt, the BEST in the business. Professional, highly skilled and reliable."
Gulshan · Google review
"Akash was professional, helpful, and easy to work with throughout the process. His technical knowledge and calm approach made things much easier."
Iman S. · Google review
"No matter how big or small the problem, they handle everything with professionalism and clear communication. Consistently responsive, knowledgeable, and genuinely committed."
Claire C. · Google review
"Akash and his team are incredibly approachable and resolve IT issues swiftly and promptly."
Orthodontic Care Brentford · Google review
Trusted by businesses across the UK
Everything your IT needs, from one team you trust
Many businesses deal with multiple providers for support, security, and Microsoft services. We simplify everything, giving you one point of contact and ensuring clear accountability.
Managed IT Support
Problems solved before you notice
Monitoring, patching, backups and a helpdesk your team can reach on WhatsApp. IT that quietly works so you don't have to think about it.
Learn moreCybersecurity
Protected, and able to prove it
Cyber Essentials, monitoring, staff training and incident response, the controls regulated buyers are now expected to evidence, handled end to end.
Learn moreMicrosoft 365 & Cloud
Get the most from what you already pay for
Migration, security configuration, Intune, SharePoint and Copilot, your Microsoft estate set up the way it should be, not the way it usually is.
Learn morePMS Healthcare Solutions
Trusted for over 25 years
DOITEVO, our orthodontic practice management system. Streamlined workflows, better patient communication, and the discipline to grow.
Learn moreAI Advisory
Adopt AI with confidence, not risk
Readiness assessments, Copilot rollout, executive training and governance, practical AI adoption for SMEs that takes security and compliance seriously.
Learn moreSpecialists in regulated sectors
Twenty years and 50+ orthodontic practices keeping regulated organisations running, where downtime, compliance and data security aren't optional. Dental, healthcare, construction, pharmaceutical or any small business, we manage the technology so you can focus on yours.
Dental & Orthodontic
20 years and 50+ orthodontic practices supported, secure, reliable IT and fast support, so you can focus on patients.
Explore Dental & Ortho
Private Healthcare Clinics
CQC compliance and patient-data protection drawn from two decades in clinical IT, applied to private healthcare settings.
Explore Healthcare
Construction
Reliable IT for main contractors and building firms, site connectivity, secure networks and rapid support that travel with the work.
Explore Construction
Pharmaceutical
Validated, secure IT for pharmaceutical and life-sciences businesses, data integrity, resilience and the controls a regulated environment demands.
Explore Pharma
Call Centres
Telephony done properly. VoIP, unified comms and CRM integrations tuned for the call quality and uptime contact centres run on.
Explore Call Centres
Small Businesses
Proactive support, secure systems and flexible IT for small businesses, built on the same regulated-sector discipline we bring to clinics and contractors.
Explore Small BusinessHelp that's actually there when you need it
The most common reason businesses leave their IT provider is simple: they can't get hold of them. We built our support to be the opposite, a real person who knows your setup, every issue tracked properly so nothing gets lost, and an answer without the run-around.
- A real person, not a queue, not a black hole
- Every issue logged and tracked, so nothing slips through
- Routed to the engineer who already knows your setup, no re-explaining
- Reach us however suits you, phone, email or WhatsApp
Helpdesk · online
Reception PC won't load the practice software.
Not to worry, connecting now to take a look.
Don't just take our word for it
5.0
Rated 5.0 on Google by the businesses we support
“Their team is knowledgeable, responsive, and always quick to resolve issues with minimal disruption. They explain things clearly and go the extra mile to make sure everything runs smoothly.”
Yanina Kinderknekht
Google review
Google review
“Trustsmart IT has become the benchmark against all other IT service providers. Fast, efficient, responsive, competent and friendly, complete confidence that our IT systems are managed to the highest standards.”
Eloise James
Google review
“As a busy dental practice, having reliable technology is essential, and Trustsmart IT went above and beyond. Now we can focus on providing excellent care to our patients without worrying about tech problems.”
Corina T
Our clients want reliable, effective IT support
We work with businesses across regulated sectors, here's what working with us looks like.
DISASTER RECOVERY
During a disaster recovery test, we simulated an outage, activated response plans, identified the issue, restored systems same day, proving resilience, efficiency, and minimal disruption.
Orthodontic Practice, Surrey
From Downtime to High Performance Infrastructure
A pharmaceutical company faced downtime, slow performance, and unreliable infrastructure; we resolved issues through proactive IT support and upgrades, improving stability, security, and operational efficiency.
Pharmaceutical company, Uxbridge
Security Reinforced
Following a security scare, our IT support team led a complete overhaul of the client's approach, delivering stronger protection and a far more resilient environment.
Construction firm, South East
PMS Healthcare Solutions
Our revolutionised orthodontic practice management system, trusted for over 25 years.
A practice-management system shaped by 25+ years of orthodontic experience — streamlining workflows, sharpening patient communication, lifting day-to-day efficiency and helping practices grow.
- Streamlined workflows
- Better patient communication
- Performance & growth focus
Accredited where it matters
Regulated-sector buyers need to know their IT partner meets the standards they're held to. Here's what we hold, and help you achieve too.
See the detail
Cyber Essentials
Cyber Essentials Plus
Microsoft Partner
ICO Registered
Held by us, and standards we help you reach too.
Built on relationships, not tickets
A good IT provider fixes problems quickly. A great one knows your business well enough to stop most of them happening at all.
A response you can count on
Quick to answer, quick to fix, keeping disruption to your day to a minimum.
IT in safe hands
Reliable support that just works, so you can focus on your patients, clients and casework, not worrying about technology.
One team for everything
Managed IT, cybersecurity and Microsoft 365 under one roof, no being passed around, no finger-pointing between vendors.
Clear pricing, no surprises
One agreed monthly price, scoped to your business, so support is something you reach for freely, never a meter you're watching. No surprise invoices, no nickel-and-diming.
Support around the clock
A team you can reach 24/7, systems monitored day and night, and a real person available when something critical can't wait until morning.
Switching is easier than you think
Switching is more straightforward than most businesses expect. We handle the entire handover behind the scenes, nothing moves until it's tested and working, so your team's day runs exactly as normal. No downtime, no lost files, no gap in cover.
Start with a chat- 01
A no-pressure chat
Tell us where IT is letting you down. No jargon, no hard sell, just a conversation about what you need.
- 02
We map your setup
We review your systems, software and risks, and show you exactly what we'd do and why.
- 03
A smooth handover
We take over without disruption, your team keeps working while we get everything in order behind the scenes.
- 04
Support that stays proactive
We keep things running, catch issues before they bite, and you reach a real person whenever you need one.
Frequently asked questions
Everything business owners and managers usually ask before getting in touch.
What does managed IT support actually include?
Proactive monitoring, security patching, backups, helpdesk support and strategic IT advice, handled for you so issues are caught before they disrupt your day. You reach us on WhatsApp, and we keep your users, devices and network running.
Do you specialise in any particular sectors?
Yes. We have 20 years of experience in dental and orthodontic IT. 50+ orthodontic practices supported, and we apply that regulated-sector expertise across healthcare, construction, pharmaceutical, call centres and small businesses more broadly. Sectors where compliance, data security and uptime really matter.
How do I reach you when something goes wrong?
However suits you, phone, email or WhatsApp. You reach a real person who knows your setup, and every issue is logged and tracked so nothing gets lost. With WhatsApp you can even send a photo of the problem to speed things up.
Can you work alongside our existing IT team?
Absolutely. We can fully manage your IT or complement an in-house team, taking on monitoring, security and out-of-hours cover, or specific projects, while your team focuses on day-to-day priorities.
What happens when we switch from our current provider?
We run a structured transition: discovery, an audit of your current setup, documentation handover, a parallel-running period and a planned go-live. We manage the move so there's no disruption to your team or data.
Let's talk about your IT
Get in touch for a no-obligation chat, no hard sell. Tell us what you need from your IT, and we'll show you exactly how we'd help.